CPCU, ARe, AU-M
Susan Atkins has been in the insurance industry for 25 years. Susan is the senior Commercial Property Underwriter in the home office and often represents her company at conferences and conventions. She plays an integral role in the operation of the Commercial Property Department.
CPCU, AIM, AINS, AIS
Caron Paixao is a Regional Claims Manager. She has been in the insurance industry for 30 years. She leads a local team of claims professionals handling Construction Defect claims nationwide. She also leads a team of experienced claims professionals located in Phoenix Arizona handling traditional property and casualty claims in the states of Washington, Oregon, Alaska, and Arizona. She serves on a cross functional management team, working with the Regional Marketing Manager and Regional Underwriting Manager to build business prospects in the Mountain West Region. In her spare time, she enjoys spending time with her family.
Lisa Blumm is a Senior Claims Resolution Specialist III. She began her career in 1986 in the claims department and has held various positions in claims handling and management. She enjoys the technical analysis and negotiations necessary in her current position. She obtained her CPCU designation in 2009. In her free time she enjoys traveling and attending sporting events with her husband,their daughters and their families.
Jeffery L. Thomas
CPCU, AINS, API, SM
Jeff Thomas is a Regional Implementation Manager. With over 30 years of experience, he has worked in several business units including Underwriting, Sales, Corporate Relations, Claims, Operations and Product Management. Jeff currently leads a team of consultants whose primary function is to lead the delivery efforts of all regional and enterprise initiatives to drive profitable growth. Jeff received his undergraduate degree in Psychology from the University of California, Santa Cruz. He received his CPCU designation in 2012. In his spare time, Jeff enjoys backpacking in the great outdoors.
Melissa Wheeler is an Underwriting Supervisor. She was hired in 2004, shortly before graduating college with a degree in Psychology. She obtained her CPCU designation in December 2017. In her spare time, Melissa enjoys watching movies, reading, and attending concerts, as well as spending time with her friends and family.
Joseph Hersko is a Senior Risk Analyst. He has been in the insurance industry for over 30 years. Joseph oversees large dollar and litigated liability claims for a client with multi-state exposures. He has also managed a regional Service Center and has handled a number of adjusting, account management and sales positions throughout his career. Joseph obtained his CPCU designation in 2016. He enjoys spending time with his family and friends and in his spare time, he is an indoor cycling instructor for a local health club.
CPCU, AINS, AIS
Pam Rose is currently a Senior Underwriting Manager. She has been in the insurance industry for 40+ years. She has worked in both the Personal Lines Underwriting and Marketing Departments. She currently manages two personal lines auto underwriting departments. Pam received her CPCU designation in 1997. In her spare time, Pam and her husband love to spend time with their children and grandchildren, enjoy the outdoors and dabble in photography.
Member at Large
Shari Peek is a Claims Representative. She has been in the insurance industry for over 15 years. She has worked both in Commercial Lines Claims and Marketing. She currently handles Commercial Automobile Claims for multiple States. In her spare time she likes to travel with her family.
Member at Large
Kayda Muckey is a Sales Executive for a large Insurance Corporation. She earned her MBA in Finance in 2004 and went on to become a Personal Lines Underwriter in June of that year. She later joined her current employer in 2005 as an Underwriter and has held many roles including Marketing Specialist. She earned her CPCU designation in 2018. In her free time she enjoys traveling, skiing, biking with her family and walking her dog.
Member at Large
Denise Brown is a Vice President & Executive Claims Consultant. Working for the past 30 years, she has held a variety of claim-focused positions that have given her the opportunity to develop technical expertise in handling the majority of claim-related situations that the company's clients experience. In her current position, Denise is responsible for the oversight of claims in all lines of insurance for their largest clients.
Member at Large
Sarah Harrison is an Assistant Vice President. She began her career as a Real Estate home inspector while completing a Bachelor’s in Construction Management. She spent several years working for a local home builder in the Architecture department before turning to Insurance Inspections. She has been a Regional Manager supervising the completion of insurance inspection surveys for a wide variety of coverages and carriers for the last 8 years. In her spare time, Sarah enjoys reading and family activities.