CPCU, AIM, AINS, AIS
Caron Paixao is a Regional Claims Manager for Federated Mutual Insurance Company. She has been in the insurance industry for 30 years. She leads a local team of claims professionals handling Construction Defect claims nationwide. She also leads a team of experienced claims professionals located in Phoenix Arizona handling traditional property and casualty claims in the states of Washington, Oregon, Alaska, and Arizona. She serves on a cross functional management team, working with the Regional Marketing Manager and Regional Underwriting Manager to build business prospects in the Mountain West Region. In her spare time, she enjoys spending time with her family.
CPCU, ARe, AU-M
Susan Atkins is an Assistant Vice President for Golden Bear Insurance Company. She has been in the insurance industry for 20+ years. Susan is the senior Commercial Property underwriter in the home office and often represents Golden Bear at conferences and conventions. She plays an integral role in the operation of the Commercial Property Department. In addition, she is a committee member of the Admitted Market Liaison Committee & Stamping Committee for the Surplus Line Association of California. In her spare time she plays ukulele & sings with the Stockton Portsmen, a barbershop chorus.
Shari Peek is a Claims Representative for Federated Mutual Insurance Company. She has been in the insurance industry for over 15 years. She has worked both in Commercial Lines Claims and Marketing. She currently handles Commercial Automobile Claims for multiple States. In her spare time she likes to travel with her family.
Lisa Bracero is a Nationwide field sales manager in Sacramento and loves to support her agency partners' risk management programs. In her 14 years with Nationwide, she has also held positions in commercial lines underwriting, product, and operations. She is an alumna of CSU, Sacramento, where she earned her degree in Business Administration. Lisa and her husband Oliver have an eight year old daughter, Lana, and a four year old son, Daniel. They enjoy outdoor activities, especially family bike rides on the American River Bike Trail.
Member at Large and Area Governor
CPCU, AINS, AIC, ARM, CIC, CISC, CRIS, AIS, MLIS, AFIS
Denise Brown is Vice President and Executive Claims Consultant for InterWest Insurance Services, LLC. While she has been in insurance industry for over 35 years, Denise has spent the past 25 years in a variety of claim-focused positions that have developed her technical expertise in handling the majority of claim-related situations that InterWest clients will unfortunately experience. Denise has earned the CPCU, AINS, AIC, ARM, CIC, CISC, CRIS, AIS, MLIS, AFIS, and CAWC designations. She and her husband live in the small foothills town of Pilot Hill and have two adult daughters.
Lisa Blumm is a Senior Claims Resolution Specialist III for Safeco Insurance Company of America, a Liberty Mutual Company. She is a graduate of Western Illinois University. She began her career in 1986 in the claims department with Safeco and has held various positions in claims handling and management. She enjoys the technical analysis and negotiations necessary in her current position. She obtained her CPCU designation in 2009. In her free time she enjoys traveling and attending sports events with her husband Steve and adult daughters Stephanie and Megan.
Candidate Recruitment and Development
Joshua is an Administrative Underwriter for Mercury Insurance. Joshua has been working in the insurance industry for 10 years, all in underwriting. He graduated with his BA in Business Administration and MBA from Golden Gate University in 2005 and 2006, respectively. He earned his CPCU in 2014. In his spare time, he enjoys spending time with his family and anything football-related.
Interest Group Liaison
Jeffrey L. Thomas
CPCU, AINS, API, SM
Jeff Thomas is a Territorial Product Manager in Allstate Insurance’s California Regional Office. With over 30 years of experience, he has worked in several business units including Underwriting, Sales, Corporate Relations, Claims, and Product Management. Jeff currently leads a team of consultants whose primary function is to work directly with agency owners and their staffs to grow profitably. He also oversees the Product responsibilities for Allstate’s property lines in the state. Jeff received his undergraduate degree in Psychology from the University of California, Santa Cruz. In his spare time, Jeff enjoys backpacking in the great outdoors.
Melissa Wheeler is an Underwriting Supervisor at Mercury Insurance Group in Folsom. She was hired at Mercury in 2004, shortly before graduating from UC Davis with a degree in Psychology. Over the years Melissa has worked her way up through the personal auto underwriting department, and in June 2017 she was promoted to Supervisor of her branch. She obtained her CPCU designation in December 2017. In her spare time, Melissa enjoys watching movies, reading, and attending concerts, as well as spending time with her friends and family.